Last updated: April 2, 2025
This Privacy Policy describes how Second Home ("we," "our," or "us") collects, uses, and shares your personal information when you use our website, mobile application, and services (collectively, the "Services").
1. Information We Collect
1.1 Information You Provide to Us
We collect information you provide directly to us when you:
- Create an account or profile
- Fill out forms on our Services
- List a property
- Make a booking
- Submit reviews or ratings
- Communicate with us or other users through our Services
- Subscribe to our newsletters or marketing communications
This information may include your name, email address, phone number, postal address, payment information, photos, and any other information you choose to provide.
1.2 Information We Collect Automatically
When you access or use our Services, we automatically collect certain information, including:
- Log Information: We collect log information about your use of our Services, including the type of browser you use, access times, pages viewed, your IP address, and the page you visited before navigating to our Services.
- Device Information: We collect information about the device you use to access our Services, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
- Location Information: We may collect information about your location when you access or use our Services, such as your IP address or mobile device's GPS signal.
- Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your interactions with our Services and other websites.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Services
- Process transactions and send related information, including confirmations and receipts
- Send you technical notices, updates, security alerts, and support and administrative messages
- Respond to your comments, questions, and requests
- Communicate with you about products, services, offers, promotions, and events, and provide news and information we think will be of interest to you
- Monitor and analyze trends, usage, and activities in connection with our Services
- Detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of Second Home and others
- Personalize and improve the Services and provide content or features that match user profiles or interests
3. Sharing of Information
We may share your information as follows:
- With property owners when you make a booking
- With other users when you post reviews or ratings
- With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf
- In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process
- If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of Second Home or others
- In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company
- Between and among Second Home and our current and future parents, affiliates, subsidiaries, and other companies under common control and ownership
- With your consent or at your direction
4. Data Retention
We store the information we collect about you for as long as is necessary for the purpose(s) for which we originally collected it. We may retain certain information for legitimate business purposes or as required by law.
5. Your Rights and Choices
You have several rights regarding your personal information:
- Account Information: You may update, correct, or delete your account information at any time by logging into your account or contacting us.
- Marketing Communications: You may opt out of receiving promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.
- Cookies: Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies.
- Access, Correction, Deletion: Depending on your location, you may have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.
6. Data Security
We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.
7. Children's Privacy
Our Services are not directed to children under 18 years of age, and we do not knowingly collect personal information from children under 18. If we learn that we have collected personal information of a child under 18, we will take steps to delete such information from our files as soon as possible.
8. Changes to this Privacy Policy
We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our website or sending you a notification).
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: second.home2k25@gmail.com
Address: 123 Startup Hub, Koramangala, Bangalore, India - 560034