Contact Us
Have questions or need assistance? We're here to help you find your perfect second home.
WhatsApp Business
Chat instantly on WhatsApp with our SecondHome AI. We’ll detect frustration and surface quick-action buttons to get you answers or route you to a human fast.
Tip: say what you need in one line. The AI will propose buttons like “Schedule a visit” or “Talk to an executive”.
Website chat / Executive
Prefer to stay here? Use the in-site chat for AI help or connect to an executive. You can return to the mode selector or end a session anytime.
Call our AI agent
Call our AI agent. It will greet callers with key info about SecondHome and answer common questions.
If you say “talk to a human”, we’ll route you to our executive workflow.
Frequently Asked Questions
Find quick answers to common questions
How do I book a property?
To book a property, browse our listings, select a property you like, and click on the 'Book Now' button. Follow the instructions to complete your booking. You'll receive a confirmation once the property owner approves your request.
What payment methods do you accept?
We accept various payment methods including credit/debit cards, UPI, net banking, and wallet payments. All transactions are secure and encrypted.
How can I list my property on Second Home?
To list your property, click on the 'List Your Property' button, fill out the property details form, upload clear images, and submit for review. Our team will verify your listing and make it live within 24-48 hours.
What if I need to cancel my booking?
Cancellation policies vary by property. You can find the specific cancellation policy on each property's listing page. In general, cancellations made at least 7 days before check-in are eligible for a full refund.
How do I contact a property owner?
You can contact property owners through our platform by clicking the 'Contact Owner' button on the property listing page. This ensures your communication is tracked and secured.